UP Your Service!
By Ron Kaufman.
Description
Whats going UP? Quality service, excellent service, world-class, tip-top, red-carpet service. Impeccable, unbelievable, spectacular service. Everyone is talking about SERVICE. Heres why! Delighted customers are more loyal, come more often, spend more money and tell their friends about you. That means more pleasure and more profits for you. Angry customers leave in a hurry, cancel orders, upset your staff and tell negative stories about you. The benefits of your service going UP are clear. But how do you make it happen? This fun-to-read, easy-to-use book shows you clearly what to do, ...
ISBN(s)
981042132X, 9789810421328
